We use various social media channels to draw attention to ourselves. The protection of your data is also very important to us on these channels. In the following, we inform you about the processing of personal data when using these channels. If you have any further questions about the handling of your personal data, please do not hesitate to contact our data protection officer.
T +49 211 64949-300
F +49 211 64949-599
B. Data Protection Officer
For questions regarding data protection and the assertion of data subject rights, insofar as they fall within our area of responsibility, please contact the data protection officer at firstname.lastname@example.org or our postal address with the addition of “the data protection officer”.
C. Social media channels
We operate the following social media websites:
The operators of the following channels are responsible in addition to us:
Where our influence on data processing ends, the limit of our responsibility is reached. At these points, it is not possible for us to influence the data processing by the channel operator. We are therefore unable to provide any information about which personal data is processed by them. For further information on the processing of the collected personal data and the possibilities to object, we refer to the corresponding data protection statements of the channel operators.
In the case of the following channels, the operators and we are each responsible in our own right:
D. Managing our social media channels through Hootsuite
We manage our social media channels using Hootsuite, HootSuite Media Inc, 37 Dunlevy Ave, Vancouver, BC, Canada V6A 3A3. Hootsuite allows you to manage social media channels across platforms, schedule, publish and analyse posts. Hootsuite processes data uploaded by users on social media channels or shared and made public by sharing and liking posts. We use the portal for our appearances on LinkedIn, Twitter, Facebook, Instagram and YouTube.
The processing of this data is based on Art. 6 (1) sentence 1 lit. f) DSGVO and pursues our legitimate interests in the most efficient and successful company presentation possible on various social media channels.
Hootsuite acts as our service provider, you can access the existing contract for order processing under the following link: https://hootsuite.na1.echosign.com/public/esignWidget?wid=CBFCIBAA3AAABLblqZhCcWXhG9yWHpBSdFzZysSOv0U0CrvGwQl1x9thTNA-EXjsaMpcDj99i9Psfq6EFaSs*. Further information and the currently applicable data protection provisions of Hootsuite can be found at https://hootsuite.com/de/legal/privacy and at https://hootsuite.com/de/legal/general-data-protection-regulation.
E. Data processing by us
Submitted data such as comments, videos, pictures, likes, public messages that you leave on our social media channels may be published by the social media platforms. These are only used or processed by us for the following purposes.
Personal data transmitted to us via social media by private message, such as documents or communication data, will not be published by us, but it cannot be ruled out that the social media operator will process or publish this data.
We would like to point out that we do not wish to receive applications via messengers, such as Facebook Messenger, as these cannot guarantee the protection of your personal data in the way that is required and desired on our part.
We also reserve the right to delete content should this be necessary. We may share your content on our site if this is a function of the social media platform and permitted and communicate with you via the social media platform.
The legal basis for our data processing within the framework of the social media channels is Art. 6 para. 1 p. 1 lit. f DSGVO. The data processing is carried out in the interest of our public relations work and up-to-date communication.
Some of the social media providers are located in the USA and other countries outside the EU and the EEA. The data may therefore also be processed by the provider of the respective platform in countries outside the EU. Please note that companies in these countries may be subject to data protection laws that do not offer the same level of protection for your personal data as is the case in the member states of the EU.
F. Data processing through the social media channels
On our website you will find links to other company websites on social media platforms. You can recognise links to the websites of the social media services by the respective company logo, for example. If you follow these links, you will reach our corporate presence on the respective social media platform. When you click on a link to such a platform, a connection to the platform’s servers is established. This transmits to the servers of the platform that you have visited our website.
In addition, further data is transferred to the platform provider. This can be, among other things, the following data:
- Address of the website on which the activated link is located
- Date and time the website was accessed, or the link was activated
- Information about the browser and operating system used
- IP address
We expressly draw attention to the fact that the social media provider stores the data (e.g. IP address, preferences and personal interests, behaviour on the platform, any personal information stored on the platform, etc.) of users and uses it for business purposes.
We would like to point out that the respective operator of the social media platform uses web tracking methods. We would also like to point out that web tracking can also take place regardless of whether you are logged in and/or registered with the social media platform. It is not possible for us to influence the web tracking methods of the platforms. If, for example, you would like to switch off the web tracking, you must arrange this on the respective website of the operator.
If you are a member of the social media channels and are logged into your user account, the social media provider can associate your visit to our page with your user account. If you would like to prevent the provider from linking data about your visit to our fan page with your membership data stored with the platform, you must
- log out of the social media platform before each visit to our fan page,
- Delete the cookies present on the device
- and close and restart your browser.
In this way, according to the social media providers, all information through which you can be identified by social media providers is deleted.
It cannot be ruled out that the provider of the social media platform may use your data to create a profile about you, for example, and thus generate tailored advertising for you.
For more information on data processing by the provider of the social media platform and further objection options, you can view the privacy statements of the respective operators here:
In cases where we are jointly responsible for processing with the operator, you will find the main content of the joint processing of your data here:
Facebook and Instagram (also Facebook):
G. Facebook Insights
Via the so-called “Insights” of the Facebook page, statistical data of different categories are available to us. These statistics are generated and provided by Facebook. As the operator of the site, we have no influence on the generation and presentation of these statistics. We cannot disable this function or prevent the generation and processing of the data.
For a selectable period of time and for the categories fans, subscribers, reached persons and interacting persons, Facebook provides us with the following data relating to our Facebook page:
Total number of page views, “likes”, page activity, post interactions, reach, video views, post reach, comments, shared content, replies, proportion of men and women, origin in terms of country and city, language, shop views and clicks, clicks on route planners, clicks on telephone numbers. Data on the Facebook groups linked to our Facebook page are also provided in this way.
Due to the constant development of Facebook, the availability and processing of the data changes, so that we refer to the above-mentioned data protection declaration of Facebook for further details.
H. Your rights
We will be happy to provide you with information on whether and which of your personal data is processed by us and for what purposes (Art. 15 DSGVO). In addition, you have the right to rectification (Art. 16 GDPR), the right to restriction of processing (Art. 18 GDPR), the right to erasure (Art. 17 GDPR) and the right to data portability (Art. 20 GDPR) under the respective legal conditions.
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6 (1) sentence 1 lit. e or f; this also applies to profiling based on these provisions. We shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of your person, or the processing serves to assert, exercise or defend legal claims.
If personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is associated with such direct marketing.
To exercise your rights, please contact us by e-mail at email@example.com or our postal address COMPIRICUS GmbH, Graf-Adolf-Platz 6, 40213 Düsseldorf, Germany with the addition of “the data protection officer”. The exercise of your rights (above) is free of charge for you.
Without prejudice to these rights and the possibility of seeking any other administrative or judicial remedy, you may at any time exercise your right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes data protection rules (Article 77 of the GDPR).